Point Loma Credit Union Has Become MyPoint Credit Union
Our Story
We've been a part of San Diego for decades, and we've had employees and members stay with us for just as long. And in those decades we've stood for different things in different people's minds. All that heritage is an important foundation, and we can draw from it when needed.
But our past story doesn't have to define our future story. As part of our branding work, we've found the right parts of our past to take into the future.
We're dedicated to continuing our culture that helps you do life on your own terms and are excited to show you what our next 70 years look like.
Meet MyPoint Credit Union.
Move from Location-Driven to People-Driven
- While we're extraordinarily proud of our Point Loma Credit Union history, we knew that it was time for a new name.
- One that honors our past and guides us into the future.
- One that delivers on a new banking experience that's all about members and everything you want to do.
- One that isn't defined by a neighborhood, but is focused on helping you do more.
Why MyPoint
MyPoint helps you realize everything you want to do in life and then helps you do it with products and services designed just for you.
- It is a clear and compelling evolution from Point Loma Credit Union, and positions us effectively to connect all actions to deliver on our new vision and purpose.
- It has a unique convention by using MY in the name.
- It has a familiarity and connection to Point Loma Credit Union for members who have known us for decades, but will be a strong standalone for new members.
- MyPoint puts our members first, always.
Our Purpose, Promise, and Vision
Our Purpose and why we exist: We help you do.
Our Promise and how we deliver on our purpose:
Our Promise and how we deliver on our purpose:
Choice.
We offer a range of products, tools and services to help you make the right decisions so you can get exactly what you need, when you need it.
We offer a range of products, tools and services to help you make the right decisions so you can get exactly what you need, when you need it.
Confidence.
With over 70 years in our industry and a deep commitment to our members, you will know we'll always have the support and guidance you need.
With over 70 years in our industry and a deep commitment to our members, you will know we'll always have the support and guidance you need.
Freedom.
We help eliminate barriers that stand in your way so you can dream bigger and do more.
We help eliminate barriers that stand in your way so you can dream bigger and do more.
Our Vision and the change we want to see in the world:
A community of people who are able to do life on their own terms.
Becoming MyPoint
On October 1st, 2019 we officially became MyPoint Credit Union. From now until the end of the year, our branches, credit and debit cards, websites, and marketing materials will undergo a transformation from Point Loma Credit Union to MyPoint Credit Union, but our amazing team and dedication will not go anywhere.
It's our commitment to you and genuine love for what we do that unites every single one of us. Because, at the end of the day, we're not just tellers or managers or loan officers -- we're your confidants and we're the ultimate proponent of you doing you. We're all in this together, and we support each other in any way we can, so we can all do what we do even better.
So tell us what you'd love to do. We'll help you do it.
What's behind our MyPoint logo
- Our graphic represents the journey we are helping you travel through life, from beginning to end.
- The intertwined arches in the shape of an M represent your life journey.
- The point in the graphic is our nod back to our history.
Frequently Asked Questions
We know this can be a little overwhelming and want to help you with any questions you may have. Please find the below FAQs regarding some general information. If you still have questions, please contact us directly at 888-495-3400.
Why are we changing our name to MyPoint Credit Union
Please be assured that the decision to change our name did not come lightly.
Our credit union got its start in 1948 as Naval Electronics Laboratory Employees Federal Credit Union. In 1967, we became Point Loma Federal Credit Union in an effort to better represent the people we served. In the mid-nineties, we realized that the restrictions of our field of membership were not allowing us to realize our full potential. So in 1998, we converted to a state charter and expanded our field of membership to include all who “live, work or worship in San Diego County.” Despite that change, we elected to retain the “Point Loma” in our name.
Since 1998, we have worked hard to educate the community that we are a credit union that serves an area much larger than Point Loma. Despite our best efforts, we still found it difficult to overcome the challenges of our geographic location-specific name. So two years ago we undertook a project to evaluate our brand, study the community’s perception of our name and determine how we can best represent our existing and future membership going forward. The results of these efforts are reflected in our steadfast dedication to helping our members achieve their financial goals and our new MyPoint Credit Union name.
The history of Point Loma Credit Union is very important to us. Our intent is certainly not to abandon our history but to ensure we remain relevant and grow within the diverse community of San Diego. That is why we chose MyPoint, a name that still honors our past but positions us well for a successful future.
Is the name change a result of a merger or acquisition?
Why the name MyPoint Credit Union?
- Point Loma Credit Union has not merged with another company and we have not been purchased by another company.
- MyPoint is a seamless transition from where we are today, and naturally fits into the company putting both the employees and members at the center of the brand with a sense of personalized ownership.
What is the meaning behind the logo?
Does the ownership of our credit union remain the same?
- The point in the graphic is our nod back to our history. From beginning to end, our graphic represents life's journey we are taking our members on. The intertwined arches in the shape of an "M" represent our member's life journey.
- Yes, the ownership of our credit union remains 100% owned by you, the members.
Does the credit union have new management?
Is anything else changing other than the name?
- No, the familiar faces you are used to seeing have not gone anywhere.
- No, we are still a state chartered credit union. Your deposits will still be federally insured by the NCUA up to $250,000.
Is the credit union relocating or closing any branches?
Has my account number or routing number changed?
- No, our branch locations will remain the same.
- No, your account number and our routing number is the same.
Has online banking or online bill pay been affected?
Can I still use my Point Loma Credit Union checks?
- Your online banking and/or bill pay logins remain the same.
- Yes, your checks still work. When it’s time for you to re-order, your new checks will display the MyPoint Credit Union name and logo. The routing number, as well as your account number will remain the same.
Has the credit union's phone numbers, mailing address and/or email address changed?
Have the branch hours of operation changed?
- Our phone numbers and mailing address have not changed. Our email addresses will change October 1st. However, all emails will automatically be redirected to the new address for a period of time.
- Our hours of operation have not changed.
Do my debit and credit cards still work?
When will we receive checks, debit cards, credit cards, etc with the MyPoint Credit Union name and graphics?
- Yes, they continue to work.
- We will begin issuing newly branded cards when your debit and credit cards are about to expire. Checks will contain the new name and logo for orders placed after December 1st. But don't worry, your current cards and checks will absolutely work.
I have direct deposits and/or automatic payments set up on my account. Do I need to change my direct deposit or automatic payments?
Nope. Your account numbers and our routing number will remain the same. So, the direct deposit information you have provided to your employers will continue to work for your accounts.
Are my deposits still NCUA insured? Will legal contracts with Point Loma Credit Union still be valid?
Yes, we are federally insured by NCUA, and all legal obligations entered into by Point Loma Credit Union will continue to be honored under our new name. At our core, we are the same people and the same organization.
Other FAQ Questions
I have a digital wallet downloaded into my phone. Will my access be affected?
No, it will continue to work with your current debit or credit card. However, once you receive your new debit or credit card, you will need to update the card information in your digital wallet.
How will I access your mobile application?
The mobile app will continue to work. We will update the logo, name and login page.
Will I have to re-enroll in online or mobile banking?
No, there is no need to re-enroll in online or mobile banking. Your login information will remain the same. You will see our new name in online banking shortly.
Will this change affect how you report my loan(s) on my credit report?
The only change will be the new name. Your existing loans will be displayed as Point Loma Credit Union instead of MyPoint Credit Union.
What if I send an email using the old address?
If you use an existing Point Loma Credit Union email address, you will be redirected to the new email address.
Who do I make my loan payments out to? Point Loma Credit Union or MyPoint Credit Union?
You can continue to make checks out to Point Loma Credit Union. That will change eventually, but for the immediate future, we will continue to accept checks made out to Point Loma Credit Union. As of October 1, 2019, we will also accept checks made out to MyPoint Credit Union.