Point Loma Credit Union Has Become MyPoint Credit Union

MyPoint Credit Union formerly Point Loma Credit Union

Frequently Asked Questions

We know this can be a little overwhelming and want to help you with any questions you may have. Please find the below FAQs regarding some general information. If you still have questions, please contact us directly at 888-495-3400.

Please be assured that the decision to change our name did not come lightly.

Our credit union got its start in 1948 as Naval Electronics Laboratory Employees Federal Credit Union.  In 1967, we became Point Loma Federal Credit Union in an effort to better represent the people we served.  In the mid-nineties, we realized that the restrictions of our field of membership were not allowing us to realize our full potential.  So in 1998, we converted to a state charter and expanded our field of membership to include all who “live, work or worship in San Diego County.”  Despite that change, we elected to retain the “Point Loma” in our name.

Since 1998, we have worked hard to educate the community that we are a credit union that serves an area much larger than Point Loma.  Despite our best efforts, we still found it difficult to overcome the challenges of our geographic location-specific name.  So two years ago we undertook a project to evaluate our brand, study the community’s perception of our name and determine how we can best represent our existing and future membership going forward. The results of these efforts are reflected in our steadfast dedication to helping our members achieve their financial goals and our new MyPoint Credit Union name.

The history of Point Loma Credit Union is very important to us. Our intent is certainly not to abandon our history but to ensure we remain relevant and grow within the diverse community of San Diego. That is why we chose MyPoint, a name that still honors our past but positions us well for a successful future.

Point Loma Credit Union has not merged with another company and we have not been purchased by another company.
MyPoint is a seamless transition from where we are today, and naturally fits into the company putting both the employees and members at the center of the brand with a sense of personalized ownership.

From beginning to end, our graphic represents life's journey we are taking our members on. The intertwined arches in the shape of an M represent our member's life journey. The point in the graphic is our nod back to our history.

Yes, the ownership of our credit union remains 100% owned by you, the members.
No, the familiar faces you are used to seeing have not gone anywhere.
No, we are still a state chartered credit union. Your deposits will still be federally insured by the NCUA up to $250,000.
No, our branch locations will remain the same.
No, your account number and our routing number is the same.
Your online banking and/or bill pay logins remain the same.
Yes, your checks still work. When it’s time for you to re-order, your new checks will display the MyPoint Credit Union name and logo. The routing number, as well as your account number will remain the same.
Our phone numbers and mailing address have not changed. Our email addresses will change October 1st. However, all emails will automatically be redirected to the new address for a period of time.
Our hours of operation have not changed.
Yes, they continue to work.
We will begin issuing newly branded cards when your debit and credit cards are about to expire. Checks will contain the new name and logo for orders placed after December 1st. But don't worry, your current cards and checks will absolutely work.
Nope. Your account numbers and our routing number will remain the same. So, the direct deposit information you have provided to your employers will continue to work for your accounts.
Yes, we are federally insured by NCUA, and all legal obligations entered into by Point Loma Credit Union will continue to be honored under our new name. At our core, we are the same people and the same organization.
No, it will continue to work with your current debit or credit card. However, once you receive your new debit or credit card, you will need to update the card information in your digital wallet.
The mobile app will continue to work. We will update the logo, name and login page.
No, there is no need to re-enroll in online or mobile banking. Your login information will remain the same. You will see our new name in online banking shortly.
The only change will be the new name. Your existing loans will be displayed as Point Loma Credit Union instead of MyPoint Credit Union.
If you use an existing Point Loma Credit Union email address, you will be redirected to the new email address.
You can continue to make checks out to Point Loma Credit Union. That will change eventually, but for the immediate future, we will continue to accept checks made out to Point Loma Credit Union. As of October 1, 2019, we will also accept checks made out to MyPoint Credit Union.